FAQs

Our Audio Meter is a digital solution for PROs & CMOs to track public performance broadcasts in premises like gyms, bars, cafes and shops. It tracks the music played on location which is sent securely to our cloud based platform. From there, the data is shared with partnered royalty societies to ensure your music license fee is given to the correct artists and songwriters.

Our Audio Meter transmits low levels of power and will not increase your electricity by a noticeable level.

Yes, our Audio Meter is fully GDPR compliant. No sensitive information is used in any of our processing and no information is ever stored on device. For full details, check out our privacy policy.

No! The Audio Meter is simply there to ensure your licence fee is distributed to the right artists and songwriters, rather than making any changes to your license fee.

No, our Audio Meters need a power source in order to function effectively. If you need to relocate your device, please ensure that all 3 lights (found on the face of the device) are green once it has been plugged back in.

For Music License Holders (Premises)

• Eliminates manual reporting & admin requirements
• Supports the artists & songwriters listened to
• Tracks music from any source
• Simple to install

For Artists & Songwriters

• Accurate payment for the use of music
• Better understanding of royalty payments
• Better understanding of fanbase
• Supports artists of all sizes

For Royalty Societies

• Replaces manual admin with real-aim automated reporting
• Improves accuracy of royalty distribution for members
• Better understanding of music consumption

The Audio Meters are designed to record as little audio as possible by capturing only short bursts of audio at set time intervals. They strip out any foreground noise on device and convert just the music audio to a digital finger print. From there, only the digital fingerprint is sent to our cloud based platform, via end-to-end encryption.

The Audio Meter stores no personal information at any time. The device only monitors the audio playing in the background at set, short time intervals. It strips out all foreground noise before sending the digital fingerprint to our cloud database.

When the Audio Meter is working all three lights should be displaying green. If there is a red light, please follow the steps found in the FAQ ‘What should I do if there is a red light on the Audio Meter?’.

If there is a red light appearing on your Audio Meter, please ensure it is securely plugged into the electricity socket. Wait a few moments to see if the red light returns to green. If it stays on red, please contact support@audoo.com for further directions.

Should you have any questions or you would like to get in touch with someone from the Audoo team, please contact support@audoo.com.