General

Privacy & Security

Premises

Privacy & Policy

Installation

Our Audio Meter is a digital solution for Performing Rights Organisations (PROs) &amp; Collective Management Organisations (CMOs) to track the public performance of music within commercial premises like gyms, bars, cafes and shops. It tracks the actual music played on location which is sent securely to our cloud-based platform. From there, the data is shared with partnered PROs &amp; CMOs to ensure your licence fee is distributed to the correct artists and songwriters.

What is the Audio Meter?

For music licence holders (Premises)<ul><li>Eliminates manual reporting &amp; admin requirements</li><li>Supports the artists &amp; songwriters supporting your business</li><li>Tracks music played from any source</li><li>Simple and quick to install</li></ul> For artists &amp; songwriters<ul><li>Provides real-world data to support to improve the accuracy of public performance royalties</li><li>Better understanding of how your music is consumed across the commercial sector</li><li>Supports artists &amp; writers at all stages in their career</li></ul> For royalty societies<ul><li>Provides accurate, real-world data to inform royalty distribution to members</li><li>Replaces manual admin and sampling with automated reporting</li><li>Better understanding of music consumption across different sectors/tariffs</li></ul>

What are the benefits of having an Audio Meter?

No, the Audio Meter does not play music, it is not a speaker. It simply recognises the music already being played in the premises.

Does the Audio Meter play music?

Should you have any specific questions, head to the contact us page, or email <a href="mailto:info@audoo.com" rel="noopener noreferrer" target="_blank">info@audoo.com</a>

How do I contact Audoo?

The Audio Meter does not need access to your internet/Wi-Fi. It has its own on-board connectivity (just check your phone has 2G, 3G or 4G signal, if it does, the Audio Meter should have signal) and delivers global coverage straight out of the box. This means that once plugged in, the Audio Meter is connected, recognising music and uploading to the cloud in real-time, using its own connection.

Do I need to supply internet/Wi-Fi?

No, our Audio Meters need a power source in order to function effectively. If you need to relocate your device, please ensure that the light (found on the top of the device) is green once it has been plugged back in.

Can I turn off/unplug the Audio Meter?

When the Audio Meter is working it should be displaying green light. If there is a red light, please follow the steps found in the FAQ ‘What should I do if there is a red light on the Audio Meter?’

How do I know if my Audio Meter is working?

If there is a red light appearing on your Audio Meter, unplug it for 15 seconds and then reconnect it to the power. Wait a few moments to see if the red light returns to green. If it stays on red, please contact support@audoo.com for further directions.

What should I do if there is a red light on the Audio Meter?

The Audio Meter consumes low levels of power (less than half of a USB phone charger’s power consumption) and should not increase your electricity bill by any noticeable level.

Will it impact my electricity bills?

No, the music reports generated from the Audio Meter are used to accurately distribute the licence fees you are already paying. Your existing licence agreement allows you to play as much music as you like.

Will my licence fees increase?

No thanks, that's your business! Unlike other smart devices, our Audio Meters strip out foreground and environmental noise (like speech) to focus on the background music playing. There is also no on-board language processing, meaning they can't recognise any conversations or speech within a premises. Additionally, Audio Meters have been designed to never store or transmit any audio, which provides an additional layer of security.

Will you be listening to me?

The Audio Meter does not need access to your internet/Wi-Fi. It has its own on-board connectivity and delivers global coverage straight out of the box. This means that once plugged in, the Audio Meter is connected, recognising music and uploading to the cloud in real-time, using its own connection.

Do I need to supply internet/WiFi

The public performance data captured by our Audio Meters is sent safely and securely to Performing Rights Organisations (PRO) and Collective Management Organisation (CMO) partners only. This is so our partners can distribute public performance royalties with improved accuracy, based on real-world data.

Who will be able to access/view the data?

Yes, our Audio Meter is fully GDPR compliant. No sensitive information is used in any of our processing and no audio is ever stored on device, or transmitted from it. For more details, check out our <a href='/privacy-policy' rel='noopener noreferrer' target='_blank'>privacy policy</a>.

Is the Audio Meter GDPR compliant?

List and of Audoo Audio Meter's certifications.

Regulatory

Here you can find environmental and regulatory information regarding our Audoo Audio Meter™ and services. If you have any questions feel free to drop us a message.